Privacy Policy

AN OVERVIEW OF YOUR PRIVACY

Your trust is essential to the 01VOID experience. We handle your personal information with the same restraint, precision, and care that we apply to our fragrances. This policy outlines what we collect, why we collect it, and how we protect it.

WHO WE ARE

Our website address is: https://01void.com. 01VOID is operated by 01VOID, based in DHA, Lahore, Pakistan. We operate as an online-only business. This policy explains how we handle personal information when you visit our website, contact us, or purchase from our store. For privacy-related questions, please contact us at info@01void.com.

COMMENTS

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
E-commerce Cookies: We use essential cookies to keep the store working, such as maintaining the contents of your bag and processing your checkout securely. Where consent is required, optional technologies operate only after you agree.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

WHO WE SHARE YOUR DATA WITH

If you request a password reset, your IP address will be included in the reset email. If you place an order, your data is shared with our secure payment processors to process payments, and with our delivery partners to fulfill your order. We do not sell your personal data. We may disclose information where required by law, to protect lawful rights, or in connection with a business transfer subject to applicable safeguards.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
E-commerce Data: Order, tax, and customer support records are retained for a minimum of 5 years to comply with legal and accounting obligations in Pakistan.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To make a request, please email info@01void.com.

WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service. Our store is hosted on secure servers, and data may be processed by our third-party service providers (payment gateways, hosting providers) located outside of Pakistan. By using our website, you consent to this processing.